Returns

Returns

We want you to be completely happy with your purchase from Bound in Stitches!  We stand behind our products and want them to bring you joy.  Our regular priced merchandise may be returned for a store credit within 30 days of original purchase (excluding shipping & handling fees), provided they are unopened and in like-new condition, do not have a smoke odor or animal hair to the product(s). Return shipping will be at the expense of the buyer. All returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number. Just email us at customercare@bound-in-stitches.com prior to returning your item.

Should you decide to cancel an order prior to it being shipped, a cancellation fee of 10% of your order will be charged.  You will receive a store credit for the remaining balance.

Our Quilter's Deal of the Day™ as well as all discounted merchandise are a “final sale” and not eligible to be returned since they are offered at such a deep discount. Thank you for understanding!

Damaged Merchandise

Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email us at customercare@bound-in-stitches.com and you’ll get a return label to send it back. An identical replacement item (when available) will be sent to the buyer at no additional cost. There are times when an item may no longer be available, especially with fabric, in which case we will do our best to replace it with a similar item.

As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.

Send all returns to:

Bound in Stitches
Returns Department
2078 – 45th Street NE
Sauk Rapids, MN  56379